We aim to be fair and transparent. Here's exactly how refunds work.
This Refund Policy explains the terms under which BREVIETY ADVISORY PARTNERS LLP ("we", "us", "our") issues refunds for subscriptions to the Techies Solutions platform (the "Platform"). Please read it carefully before purchasing.
1. Subscription Fees
Techies Solutions is offered on an annual subscription basis. Subscription fees cover access to the Platform's features for the chosen plan and billing term, and are charged in advance.
2. Meta Conversation Charges Are Non-Refundable
Charges levied by Meta for WhatsApp conversations (marketing, utility, and authentication messages) are billed separately and pass directly to Meta. Once messages are sent, these charges are consumed and cannot be refunded by us under any circumstances, as they are not retained by BREVIETY ADVISORY PARTNERS LLP.
3. Refund Eligibility
We want you to be confident in your purchase. You may request a refund of your platform subscription fee if all of the following conditions are met:
- The request is made within 7 days of your initial purchase.
- You have not sent broadcasts or campaigns beyond reasonable trial/testing usage.
- Your account has not violated our Terms of Service or Meta's WhatsApp policies.
4. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Requests made more than 7 days after purchase.
- Meta conversation charges already consumed (see Section 2).
- Renewal payments, unless cancelled before the renewal date.
- Accounts suspended or terminated for breach of our Terms or Meta's policies.
- Setup, onboarding, or custom development fees that have already been delivered.
- Dissatisfaction arising from Meta/WhatsApp restrictions, bans, or downtime outside our control.
5. How to Request a Refund
To request a refund, contact us at support@techiessolutions.in or via WhatsApp at +91 79889 98388 with your registered email, plan details, and reason for the request. Our team will review eligibility and respond within 3–5 business days.
6. Refund Processing
Approved refunds are processed to your original payment method within 7–10 business days. The time for the amount to reflect in your account depends on your bank or payment provider. Any applicable transaction fees or taxes already paid may be deducted where non-recoverable.
7. Cancellations & Renewals
You may cancel your subscription at any time from your account or by contacting support. Cancellation stops future renewals; it does not automatically trigger a refund for the current term unless you meet the eligibility conditions in Section 3. To avoid being charged for the next term, cancel before your renewal date.
8. Changes to This Policy
We may update this Refund Policy from time to time. The current version will always be posted on this page with a revised "Last updated" date.
Questions about this policy?
Email us at info@techiessolutions.in or support@techiessolutions.in
WhatsApp: +91 79889 98388
BREVIETY ADVISORY PARTNERS LLP